Post-Move Customer Survey

Tell us how your move went! Please rate Mordue's performance based on your agreement or disagreement with the statements below. Your responses are very important to us, and will be used to improve our service to you and others. Please add any additional comments at the end.

1.	Our representative(s) helped us understand the steps and processes involved in performing a quality, professional move.
2.	I feel our representative(s) gave a complete and accurate survey of the belongings to be relocated to our new home.
3.	Our account representative was very clear and helpful while scheduling the move, and adequately answered all of our questions.
4.	The movers' appearance, attitude, and professionalism met or exceeded our expectations.
5.	The movers used sufficient precaution in protecting our home from damage at origin and destination (such as individually wrapping dishes with paper before packing).
6.	The movers used skill and precaution in carefully handling and packing our belongings (such as carefully padding the house and accurately describing the inventory).
7.	Our furniture and appliances were handled with care at every step of the move.
8.	Our belongings were delivered to our new home with little or no damage.
9.	There were no missing items or pieces at delivery.
10.	The driver and helpers were careful unloading and delivering our belongings in order to prevent damage to the items and our new home.
11.	Overall the movers used care and precaution in handling our belongings throughout the move.
12.	How would you rate Mordue's performance as a whole during the move?
13.	If possible, would you use Mordue again for your next move?
14.	Who was the driver on your move?

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